Ready to dive into the exciting world of telecommunications?
We’re searching for an enthusiastic Telecom Account Specialist to add to our growing Telecommunications Sales team. This is your chance to build a foundational career in a vital industry, learning the ropes of client relations and sales support from the ground up. If you're a quick learner with a knack for organization and a desire to grow, we want to invest in your potential!

What We Offer

Our Telecom Account Specialist are entitled to the following:

• Competitive pay plus uncapped commissions and performance bonuses
• Opportunities for career advancement and professional development within a rapidly expanding company.
• A supportive and collaborative work environment focused on team success.
• Access to cutting-edge telecommunications technology and innovations.
• Company-sponsored events and team-building activities.

Telecom Account Specialist are responsible for:

• Developing and maintaining strong relationships with new and existing clients, acting as their primary point of contact for all service-related inquiries and needs.
• Gaining in-depth knowledge of a diverse range of telecommunications products and services, effectively presenting and explaining their features and benefits to potential customers.
• Assisting the sales team throughout the entire sales cycle, from initial lead generation and qualification to closing deals and post-sales follow-up, ensuring a seamless customer experience.
• Proactively identifying opportunities to optimize client accounts by recommending additional services or upgrades that align with their evolving communication needs and business objectives.
• Addressing and resolving client issues and concerns in a timely and professional manner, escalating complex problems to the appropriate internal teams when necessary to ensure customer satisfaction.
• Conducting basic market research to stay informed about industry trends, competitor offerings, and customer preferences, contributing insights to inform sales strategies.
• Maintaining accurate and up-to-date records of client interactions, sales activities, and account details within the CRM system, generating regular reports on progress and performance.
• Collaborating effectively with fellow Telecom Account Specialists  and other internal departments, including technical support, billing, and marketing, to ensure a cohesive approach to client service and sales initiatives.

Telecom Account Specialist need to possess:

• Bachelor's degree in Business, Communications, Marketing, or a related field, or equivalent practical experience.
• Exceptional communication and interpersonal skills, with the ability to articulate complex information clearly and persuasively.
• Strong organizational skills and a meticulous attention to detail, capable of managing multiple priorities simultaneously.
• Proven ability to work independently and as part of a collaborative team in a fast-paced environment.
• Demonstrated problem-solving capabilities and a proactive approach to addressing challenges.
• A genuine desire to learn, adapt, and grow within the telecommunications industry.

About SRO Marketing:

We are a dedicated sales agency committed to expanding access to telecommunication services. We proudly partner with leading providers and initiatives to bring essential connectivity solutions to a wider audience.

Our success is built on a foundation of strong partnerships, innovative strategies, and a collaborative team culture. By connecting individuals and communities with reliable telecom services, we contribute to bridging the digital divide and enhancing lives. 

***This is a performance-based position with the opportunity to earn uncapped commission incentives.***